Table of Contents

• Personal Information Collection
• How We Utilize Your Information
• Information Sharing Practices
• Your Rights and Responsibilities
• Supplementary Information

Introduction

At our real estate company, we facilitate connections between property buyers, sellers, and renters and verified agents. Our platform enables users to discover new business opportunities, build relationships, and access valuable information. Our Privacy Policy is applicable to all users who interact with our Services, including Renters and Visitors.

Our Services

This Privacy Policy applies to (shelterlinks.com), Shelterlinks mobile apps (Android, iOS, Windows, Linux), Shelterlinks-related sites and apps for renting, buying, and selling, and off-site Services, including ad services and the "Apply with Shelterlinks" and "Share with Shelterlinks" plugins, but excludes services that have their own separate privacy policies.

Information Controllers and Agreement Participants

If you are outside of the Designated Countries, Shelterlinks Corporation will be the controller of your personal information provided to, or collected by or for, or processed in connection with, our Services.

As a Visitor or Subscriber of our Services, the collection, use and sharing of your personal information is subject to this Privacy Policy and other documents referenced in this Privacy Policy, as well as updates.

Amend

Shelterlinks ("we" or "us") reserves the right to modify this Privacy Policy, and if we make significant revisions, we will notify you through our platforms, or by alternative means, to give you the chance to review the updates before they take effect. If you disagree with any changes, you may terminate your account.

By continuing to use our Services after we post or send a notice about changes to this Privacy Policy, you confirm that you understand and agree that the collection, use, and sharing of your personal information will be governed by the revised Privacy Policy, effective as of the date it takes effect.

1. Personal Information Collection

1.1 Your Provided Information

Account Creation

To create an account, you need to provide infomation including your name, email address and/or mobile number, general location (e.g., city), and a password or use social media login. If you register for subscription service, you will also need to provide payment (e.g., credit card).

Login with Social Medial Platform (e.g., Login with Facebook, Google etc.)

When you use social media credentials (like Facebook or Google) to log in, we may collect certain information from your social media profile, such as your profile details, email address, and phone number, subject to the privacy settings you've configured on your social media account.

Your Profile Information

You can edit your profile information at any time. You can change your password if you think its compromised.

providing additional information increase your visibility as an agent.

Posting and Upload Guidelines

We collect personal information from you when you actively provide it to our Services, such as when you fill out a form like uploading a property listing, respond to a survey, or use our Services. Users may also contact you through our Services, such as by sending messages through a property listing or calling you as an agent.

Sharing personal information is optional, but keep in mind that not doing so may limit your ability to fully connect and engage with your network through our Services. You have control over what you share, and we respect your privacy.

1.2 Communications

When you communicate through our Services, we collect information about your interactions, including the content of messages, emails, or chats, and the date and time of your communications

1.3 Feedback

Information and Insights

You and others may engage with content that mentions you, such as posts, comments, videos, or reviews, on our Services. Additionally, we may gather publicly available information about you, including professional achievements and news, and share it through our Services. This may include notifications to others when you're mentioned in the news, as allowed by your privacy settings.

Contact Information

When your update your contact information, post a property, or subscribe as an agent, users can call you with your phone number.

1.4 Geolocation Information

We use location information to deliver tailored experiences and boost our app's performance. This information includes:

- Exact location information, like latitude and longitude

- Regional insights, such as city, state, or postal code

- Device location insights, including network and IP addresses

- Your country and region

1.5 Associated Offerings

- Show you nearby properties and listings

- Provide directions and maps to properties

-Enhance your search experience with location-based filters - Improve our app's performance and user experience

- Improve our app's performance and user experience

2. How We Utilize Your Information

Our use of your personal information will vary depending on the Services you utilize, your interaction with those Services, and the preferences you set in your account. We utilize the information we have about you to deliver and tailor our Services, including through automated systems and inferences, to make our Services (including promotions) more relevant, useful, and personalized to your needs and those of others

2.1 Services

Stay Informed

Our Services enable you to network and stay updated with buyers, sellers, renters, and other real estate professionals. Through our platform, you can build and manage your professional network by establishing "connections" with individuals who share your interests, and vice versa. Based on your privacy settings and those of your connections, you can expand your reach by exploring each other's networks, sharing opportunities, and discovering new real estate prospects.

Stay Informed

Our Services keep you informed and up-to-date on new listings, events, and property information, tailored to your specific interests and preferences, as specified in your notification settings.

Accomplishment

Our Services enable you to connect and collaborate with agents, find potential clients, properties, and business partners, and communicate effectively with other subscribers, facilitating successful business relationships and transactions.

2.2 Subcription Services

We collect personal information from you when you interact with our Services, such as filling out a form (e.g., uploading a property listing), responding to a survey, or using our Services. Users may also contact you through our Services, such as sending messages through a property listing or calling you as an agent. We collect this information to provide and improve our Services.

2.3 Information Exchange

We will communicate with you through various channels, including email, mobile phone, website and app notices, Shelterlinks inbox messages, text messages, and push notifications. These messages will cover essential topics such as service availability and updates, security and legal notices, tips on using our Services, network updates and reminders, personalized property suggestions, and promotional messages from us and our partners. You have the flexibility to adjust your communication preferences at any time. Please note that certain service-related messages, including security and legal notices, are unavoidable to ensure a smooth and secure experience.

2.4 Technical Support

We utilize informations, including your communications, to investigate and address complaints, as well as to identify and resolve service issues such as bugs and technical problems. This helps us to improve our services and ensure a better experience for our users.

2.5 Market research and analysis

We utilize your information to create and share anonymous insights, which help us improve our services and products. For example, we may use your information to generate statistics about our agents' performance, calculate ad impressions served or clicked on, publish visitor demographics for a Service, or create demographic workforce insights. These insights are aggregated and anonymized, ensuring your privacy while helping us enhance our offerings and user experience.

2.6 Security and Investigations

We use your information (including your communications) for security purposes or to prevent or investigate possible fraud or other violations of our Our Termsand/or attempts to harm our Subscribers, Visitors or others.

3. Information Sharing Practices

3.1 Our Services

As an agent, your profile is fully visible to all Subscribers as an agent or when you make a review and customers of our Services. it can also be visible to others on or off of our Services (e.g., Visitors to our Services or users of third- party search engines). As detailed in our Help Center, your settings, degree of connection with the viewing Subscriber, the subscriptions they may have, their usage of our Services, access channels and search types (e.g., by name or by keyword) impact the availability of your profile and whether they can view certain fields in your profile.

3.1 Legal Disclosures

It is possible that we will need to disclose information about you when required by law, subpoena, or other legal process or if we have a good faith belief that disclosure is reasonably necessary to (1) investigate, prevent or take action regarding suspected or actual illegal activities or to assist government enforcement agencies; (2) enforce our agreements with you; (3) investigate and defend ourselves against any third-party claims or allegations; (4) protect the security or integrity of our Services (such as by sharing with companies facing similar threats); or (5) exercise or protect the rights and safety of Shelterlinks, our Subscribers, personnel or others. We attempt to notify Subscribers about legal demands for their personal information when appropriate in our judgment, unless prohibited by law or court order or when the request is an emergency. We may dispute such demands when we believe, in our discretion, that the requests are overbroad, vague or lack proper authority, but we do not promise to challenge every demand.

Stay Informed

Our Services allow you to stay informed about new listings, events and information about property posted based on the settings on your notification.

Productivity

Our Services allow you to collaborate with agents, search for potential clients, properties, and customers, partners and others to do business with. Our Services allow you to communicate with other Subscribers.

3.2 Change in Control or Sale

We can also share your personal information as part of a sale, merger or change in control, or in preparation for any of these events. Any other entity which buys us or part of our business will have the right to continue to use your information, but only in the manner set out in this Privacy Policy unless you agree otherwise.

4. Your Rights and Responsibilities

4.1 Information Retention

We retain your personal information for as long as your account remains open, or as needed to provide our Services. This includes information you've provided, information others have shared about you, and data generated from your use of our Services. Even if you only use our Services occasionally, such as when searching for a new property, we'll keep your profile active and retain your information unless you choose to close your account. In some cases, we may retain certain information in a depersonalized or aggregated form, such as insights about Services usage, to improve our offerings and user experience

4.2 Your Privacy Rights

We provide many choices about the collection, use and sharing of your information, from deleting or correcting information you include in your profile and controlling the visibility of your posts to advertising opt-outs and communication controls. We offer you settings in the mobile app to control and manage the personal information we have about you.

Stay Informed

• Delete Information: You can ask us to erase or delete all or some of your personal information (e.g., if it is no longer necessary to provide Services to you).
• Change or Correct Information: You can edit some of your personal information through your account. You can also ask us to change, update or fix your information in certain cases, particularly if it’s inaccurate.
• Object to, or Limit or Restrict, Use of Information: You can ask us to stop using all or some of your personal information (e.g., if we have no legal right to keep using it) or to limit our use of it (e.g., if your personal information is inaccurate or unlawfully held).

4.3 Account Closure

If you choose to close your Shelterlinks account, your personal information will generally stop being visible to others on our Services within 48 hours. We generally delete closed account information within 28 days of account closure, except as noted below.

Information you have shared with others (e.g., through InMail, Tex Messages, or InApp Message updates or group posts) will remain visible after you close your account or delete the information from your own profile or mailbox, and we do not control information that other Subscribers have copied out of our Services. Groups content and ratings or review content associated with closed accounts will show an unknown user as the source. Your profile may continue to be displayed in the services of others (e.g., search engine results) until they refresh their cache.

5. Supplementary Information

5.1. Data Security

We take the security of your information seriously and have implemented robust safeguards, including HTTPS encryption, to protect your data. We continuously monitor our systems for potential vulnerabilities and threats. While we strive to ensure the security of your information, we cannot guarantee that our measures will be completely effective. As with any data transmission, there is always a risk that information may be compromised due to a breach of our physical, technical, or managerial safeguards. We encourage you to report any suspicious activity to us immediately

5.2. Data Export and Import

We process information both within and outside Nigeria, utilizing legally-established mechanisms to ensure lawful cross-border data transfers. Please note that the countries where we process information may have data protection laws that differ from, and may not be as stringent as, those in your home country. We take steps to ensure that your information is protected in accordance with applicable laws and regulations.

5.3 Legal Grounds for Processing

We only collect and process personal information about you when we have a legal basis for doing so. Our lawful bases for processing include:
- Consent: Where you have explicitly given us permission to process your information.
- Contract: Where processing is necessary to fulfill our obligations under a contract with you, such as providing the Shelterlinks Services you've requested.
- Legitimate interests: Where processing is necessary for our legitimate business interests, such as improving our services and products.

If you decide to close your Shelterlinks account, your personal information will typically be removed from view on our Services within 48 hours. We typically delete the information associated with closed accounts within 28 days of closure, with some exceptions:
- We may retain certain information to comply with legal obligations, such as law enforcement requests or court orders.
- We may retain certain information to prevent fraud, resolve disputes, or enforce our terms of service.
- We may retain certain information to comply with our data retention policies and legal requirements.

5.4. Direct Marketing and Do Not Track Signals

We do not share your personal information with third parties for their direct marketing purposes without your explicit consent. We respect your privacy and will only share your information with third parties for marketing purposes if you have specifically opted-in to such sharing. You have the right to withdraw your consent at any time, and we will honor your choice.

5.5. Contact Us

If you have questions or concerns about our privacy practices, please feel free to contact us:
Email: shelterlinks214@gmail.com
Phone: +(234) 7068153284